Hire Coordinator
Job Description
MH10 - Hire Coordinator
Location: Burton Latimer
Salary: £28,500
Overview:
First Military Recruitment are currently seeking a Hire Coordinator on behalf of one of our clients.
The successful candidate will contribute to the short-term hire and sales administration function of Bennie Equipment (BEL) and Bennie Plant (BEN).
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsibilities:
- Support the day-to-day activity of the hire dept for Bennie Equipment and Bennie Plant where you will be striving to exceed customer expectations.
- Be responsible for processing in all areas of short-term hire, including scheduling, contacting customers, booking transport, raising quotes, and invoicing.
- Support sales administration to process sales packs, raise and send PO's for equipment to suppliers, enter data on to the operating system for equipment ordered, book equipment in once delivered, raise, and send equipment invoices and work with third party finance companies for sale and buy back deals.
- Ensure all hire and sales related administration is accurate and completed in a timely manner.
- Work with existing and identify new suppliers for cross-hire opportunities.
- Build effective customer relationships and resolve customer issues promptly and effectively.
- Work closely with service and sales teams.
- Be compliant in the usage of our Service CRM system, and actively engage with process improvement work and support the development of our CRM system.
- Work towards hire and sales KPI's.
Skills and Qualifications:
- Will have knowledge of Plant and or Equipment hire.
- Be able to demonstrate being proactive in their role.
- Be customer focused with excellent administration and organization skills.
- Have excellent telephone and face to face communication skills.
- Have working knowledge of systems such as Microsoft 365 and CRM systems (e.g; Protean).
- Previous experience in the service / hire industry would be advantageous but not essential.
Location: Burton Latimer
Salary: £28,500